Customers’ Most Frequently Asked Questions:
1. How can my company do business with Tilcon Delaware?
Construction material supply can be arranged through our sales representatives or customer service representatives. Construction projects can be coordinated through our project managers and Construction Service team.
2. How do I track the status of a payment?
To track the status of a payment, contact the project manager or Construction Department for payments to subcontractors. Contact the Accounts Payable department for all other payables.
3. How do I find out the status of my order?
For the status of an order, contact Dispatch at 800-HOT-MIXX or 302-734-2112.
4. Do you require subcontractors to have liability insurance?
Liability insurance is required for all subcontractors; the minimum requirements vary depending on the type of contract.
5. Can I get aggregate sized to my exact specifications?
Tilcon produces all products to government specifications. For requirements outside these specifications, please contact your sales representative.
6. Can I get custom-mixed asphalt?
Tilcon produces all products to government specifications. For requirements outside these specifications, please contact your sales representative.